Terms of Service
Last updated: 8 September 2026. Effective: 8 September 2026.
DuoCast is operated by CO2Zero Technologies LLC ("we", "us"). By creating an account or using the service you agree to these Terms.
1. The service
DuoCast is an AI video studio that lets you create, schedule, and publish video shows hosted by AI-generated avatars. Output may be rendered using third-party providers (D-ID, ElevenLabs, Shotstack, OpenAI and other configured infrastructure providers) acting as our subprocessors.
2. Your content
You retain ownership of content you create on DuoCast, except for provider-licensed assets (preset avatars, store assets, scene packs) which remain licensed to you only while your subscription is active.
3. Acceptable use
You will not use DuoCast to:
- impersonate a real person without their explicit, verifiable consent;
- generate content that defames, harasses, or threatens any person;
- generate content involving minors in sexual or harmful ways;
- violate copyright, trademark, or other IP;
- attempt to bypass our safety, billing, or usage limits;
- resell raw provider access without our written permission.
4. AI-generated content disclosure
Videos produced by DuoCast are AI-generated. You agree to mark them as such where required by the destination platform (YouTube's synthetic content disclosure, TikTok AI labelling, etc.).
5. YouTube integration
When you connect a YouTube channel or use DuoCast to publish to YouTube, you also agree to the YouTube Terms of Service. You authorize DuoCast to identify the selected channel and upload only the videos and metadata that you approve. You remain responsible for the content, visibility, audience designation, and compliance of each upload. You may disconnect YouTube at any time from publishing settings or revoke access in your Google security settings.
6. Cloning and consent
If you create a clone of a real person's voice or face, you are responsible for obtaining and storing their explicit, written consent — and you assert this consent each time you flipcanPublishCloneContent on a host.
7. Subscriptions and billing
Paid plans renew automatically until cancelled. You may cancel at any time from /dashboard/pricing. Cancellations take effect at the end of the current billing period; no pro-rated refunds.
We may pause your account for non-payment, suspected abuse, or violations of these Terms.
8. Refunds
We offer a 7-day refund window on the first charge of a new paid plan if usage is below 25% of the plan's monthly allowance.
9. Liability
DuoCast is provided “as is”. To the fullest extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the event giving rise to the claim.
10. Termination
Either party may terminate at any time. On termination we delete your personal data within 30 days, except where retention is required by law.
11. Governing law
These Terms are governed by the laws of Florida, United States, except where mandatory consumer law in your place of residence applies. Parties will attempt direct negotiation before litigation.
12. Changes
We may update these Terms; significant changes will be emailed at least 14 days before they take effect.
Questions: info@co2zerotechnologies.com.
